You seem to have encountered a problem wherein you are unable to add friends through the Friend Convert tool.
For Friend Convert to function and help you add your targeted audience, you need to make sure the following:
- Please check if your licence has been started or renewed.
- You need to be a member of the group from which you wish to add friends.
- You need to be on the ‘Members’ page of the target group when using Friend Convert.
Then, when you check the above points, you may proceed to click on the Friend Convert icon on the Chrome extension bar to run the tool.
A step-by-step procedure is depicted here with screenshots. If you have any further you may contact us at any time.